Services · Maintenance & Support
Maintenance & support
Security systems protect people and assets only when they work. FISSS maintenance contracts keep your systems healthy, compliant and supported — whether we installed them or not.
What Maintenance & Support means at FISSS
We start with a condition survey, then agree a maintenance plan and service levels that match the criticality of each site. Preventive visits catch problems early, corrective call-outs restore service quickly, and our support desk helps operators every day. Reports give you a clear record of system health for management and authorities.
- Annual maintenance contracts (AMC) with agreed SLAs
- Scheduled preventive maintenance and reports
- Corrective repairs and replacement of faulty devices
- Help desk and remote technical support
- Maintenance of systems installed by others
Services within Maintenance & Support
Preventive Maintenance
Scheduled preventive maintenance for CCTV, access control, ELV and network systems in Qatar: cleaning, firmware, storage health, UPS tests and documented reports.
Corrective Maintenance
Corrective maintenance in Qatar: fault diagnosis, camera and device replacement, power supply and switch repairs, fiber re-splicing and documented fault reports under agreed SLAs.
Technical Support & SLA
Technical support for security and ELV systems in Qatar: help desk, remote assistance, optional health monitoring, service levels matched to criticality and regular service reviews.
Maintenance & Support FAQs
Do you maintain systems installed by other companies?
Yes. We survey the system first, report its condition and then propose a maintenance contract.
Talk to us about Maintenance & Support
From a single visit to a multi-year contract, we tailor Maintenance & Support to your facility, systems and risk profile.