Maintenance & Support · Preventive Maintenance
Preventive maintenance
Scheduled visits that keep systems clean, current and healthy — finding small problems before they become failures or inspection findings.
What Preventive Maintenance covers
Each visit follows a checklist for the systems on site: cleaning and refocusing cameras, checking recording and storage health, applying approved firmware updates, testing door hardware and alarms, load-testing UPS batteries and checking network and fiber links. A signed report records the results, and we highlight capacity or lifecycle issues before they affect operations.
Preventive Maintenance in brief
| Frequency | Monthly, quarterly or as agreed in the AMC |
|---|---|
| Checks | Lens cleaning, focus, firmware, RAID health, UPS batteries |
| Reporting | Signed preventive maintenance report per visit |
| Planning | Storage capacity and device lifecycle recommendations |
Maintenance aligned with manufacturer recommendations and applicable MOI-SSD maintenance requirements.
Preventive Maintenance deliverables
- Maintenance plan and visit schedule
- System-specific preventive checklists
- Signed visit reports with findings
- Storage capacity and disk health review
- Recommendations for spares and replacements
When clients ask for Preventive Maintenance
- Commercial and residential buildings
- Hotels, malls and hospitals
- Government and critical sites
- Sites required to maintain systems under authority rules
How we approach Preventive Maintenance
Dust and heat
Qatar's dust and heat degrade lenses, fans and batteries; regular cleaning and checks extend life.
Firmware with care
Updates are tested and applied in a controlled way to avoid disruption.
Records matter
Maintenance records support compliance and warranty claims.
Services alongside Preventive Maintenance
Preventive Maintenance: common questions
How often should CCTV be maintained?
Most sites benefit from quarterly visits; critical or harsh environments may need monthly checks. We recommend a frequency after surveying the site.
Is maintenance required by the authorities?
Many facilities are required to keep their security systems maintained and operational. We can confirm what applies to your site.
Need Preventive Maintenance on your next project?
Tell us about the site, the programme and the systems involved — we will propose a Preventive Maintenance scope, a team and a realistic timeline.